Donut King wins prestigious Roy Morgan award
Donut King has taken home the highly regarded Roy Morgan Customer Satisfaction Award for the Coffee Shop of the Year category.
Donut King won the category every month of 2018 making them the clear leader for the accolade.
General Manager for Donut King Andrew Badcock says the brand was honoured to be recognised by the industry for such an esteemed award.
“We are so proud to have received this award from Roy Morgan who work incredibly hard to highlight people and organisations who are committed to their customers and business excellence.”
“The DK team have been unwavering in their commitment to the brand. They are some of the most driven and passionate people I’ve ever come across and their loyalty fills me with pride and our customers ultimately share that same energy and hope.”
“I am proud to accept this award on behalf DK and promise that we will continue to serve our customers every day with the same dedication we would muster in our own ventures”, says Andrew.
DK and Michel’s Patisserie were the only brands among Roy Morgan’s top five coffee and donut stores that were able to improve their customer satisfaction ratings comparatively to the year before.
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About Roy Morgan:
Roy Morgan has over 75 years experience in collecting objective, independent information on consumers. Our Customer Satisfaction ratings are collected from Roy Morgan’s Single Source survey of approximately 50,000 Australians collected face to face in their homes across Australia annually – the world’s most comprehensive ongoing single source survey. The Customer Satisfaction Awards covers 32 categories across all industries.
For further information, interviews or images, please contact:
Christina Jones, Media & Communications Manager, 0432 161 204 or Christina.Jones@rfg.com.au
About Retail Food Group Limited:
RFG is a global food and beverage company headquartered in Queensland. It is Australia’s largest multi-brand retail food franchise owner, a roaster and supplier of high quality coffee products, and an emerging leader in the foodservice, dairy processing and wholesale bakery sectors. For more information about RFG visit: www.rfg.com.au